Privacy Policy

Effective date: October 12, 2026

Braid By Beauties ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://braidedbybeauties.com, book an appointment, or receive text messages from us.

Information We Collect

  • Contact information: your name, mobile phone number, and email address when you book an appointment, fill out a form, or message us.
  • Appointment information: the services you book, appointment dates and times, and any notes you give us about your hair or service.
  • Payment information: deposits and payments are handled by our payment processor. We do not store your full card number.
  • Website information: basic technical data such as browser type and pages visited, collected through cookies to keep the site working properly.

How We Use Your Information

  • To schedule, confirm, and manage your appointments
  • To send appointment confirmations, reminders, and rebooking reminders
  • To send occasional promotions, only if you opt in to marketing messages
  • To answer your questions and provide customer support
  • To process deposits and payments
  • To improve our services and website

SMS / Text Messaging

If you opt in to text messages, we will use your mobile number to send you the messages you agreed to receive. You can opt out at any time by replying STOP. Consent to receive text messages is not a condition of booking or purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not share your personal information except:

  • With service providers who help us run our business, such as our booking, messaging, and payment platforms, only as needed to provide our services to you
  • When required by law

Data Security

We use reasonable measures to protect your information. However, no method of storage or transmission over the internet is 100% secure.

Your Choices

  • Text messages: reply STOP to opt out, or HELP for help.
  • Email: use the unsubscribe link in any email.
  • Access or deletion: contact us to request a copy of your information or to have it deleted.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

Contact Us

Braid By Beauties
6725 Suitland Rd, Morningside, MD 20746
Phone: +1 240-557-2416
Email: [email protected]
Website: https://braidedbybeauties.com